1. Home
  2. /
  3. education
  4. /
  5. Does Big Lots Have...

Does Big Lots Have a Price Adjustment Policy? Everything You Need to Know 

Does Big Lots Have a Price Adjustment Policy

Welcome to your comprehensive guide to understanding the Big Lots price adjustment policy. 

In today’s challenging economic climate every penny counts, and knowing how to leverage a retailer’s price match policy can greatly impact your savings. 

So, does Big Lots have a price adjustment policy?

Big Lots, a popular discount retailer, offers a price adjustment policy that allows customers to request a refund for the difference if they find a lower price on an identical item. 

In this article, we will delve deep into Big Lots’ price adjustment policy, explore the eligibility requirements, explain the process to request a price adjustment both in-store and online, address frequently asked questions, and provide pro tips for maximizing your savings at the store.

Does Big Lots have a price adjustment policy?

Let’s start by understanding what the Big Lots Price Match Guarantee entails. Big Lots recognizes the importance of offering competitive prices to its customers, and is committed to providing the best value. 

The Price Match Guarantee allows customers to request a refund for the difference if they find an identical item at a lower price elsewhere. This policy applies to both in-store and online purchases.

Coverage details and limitations

Before getting into the nitty-gritty of the policy, it’s vital to understand the coverage details and limitations. Firstly, Big Lots allows one price match per identical item, per customer. 

This means that you can only request a price adjustment for the same item once. Additionally, the lower price must be available to all customers and should not include any exclusive discounts, promotions, or membership-based pricing.

Eligibility requirements

To be eligible for a price adjustment, there are certain requirements that you need to fulfill. 

First, you must have the original packaging, and the item should be in the same condition as when you purchased it. 

Big Lots also requires you to provide proof of purchase, such as the original receipt. It’s important to note that price adjustments can only be requested within 30 days of receipt of the item.

biglots

How to Request a Price Adjustment at Big Lots

Now, let’s take a closer look at the process of requesting a price adjustment at Big Lots.

In-store price adjustments

If you made your purchase at a physical Big Lots store and later find a lower price on the same item, follow these steps to request a price adjustment:

  1. Collect the necessary documentation: Gather your original receipt as well as any evidence of the lower price, such as a flyer or advertisement.
  2. Visit the store: Head to the customer service desk at the Big Lots store where you made the purchase.
  3. Speak to a representative: Approach a customer service representative and explain that you would like to request a price adjustment.
  4. Provide documentation: Present your original receipt and proof of the lower price to the representative.
  5. Verification process: The representative will verify the lower price and confirm its eligibility for a price adjustment.
  6. Refund process: If the request is approved, you will receive a refund for the difference between the original price and the lower price.

Online price adjustments

If you made your purchase on Biglots.com and find a lower price on an identical item, follow these steps to request a price adjustment:

  1. Contact customer support: Reach out to Big Lots’ customer support team via phone or email.
  2. Explain the situation: Clearly state that you would like to request a price adjustment for an online purchase and provide details such as your order number and the lower price you found.
  3. Submit proof: Provide evidence of the lower price, which may include a screenshot, link, or any other documentation deemed necessary by the customer support representative.
  4. Verification process: The customer support team will review the details and verify the lower price for eligibility.
  5. Refund process: If your price adjustment request is approved, Big Lots will issue a refund for the difference to your original form of payment.

Frequently Asked Questions

Does Big Lots offer price adjustments on clearance items?

Big Lots does not offer price adjustments on clearance items. The policy only applies to identical items that are not on clearance.

Can you get a price adjustment after a purchase?

Yes, you can request a price adjustment within 30 days of receiving the item. However, it’s essential to keep in mind that price adjustments are subject to Big Lots’ policy and eligibility requirements.

Does Big Lots price match with other stores?

Big Lots does not explicitly state whether they price match with other stores. However, the Price Match Guarantee generally applies to identical items available to all customers without exclusive discounts or promotions.

price adjustment policy

Pro Tips for Maximizing Savings at Big Lots

Now that you understand the ins and outs of Big Lots‘ price adjustment policy, here are some pro tips for maximizing your savings:

  1. Timing your purchases: Keep an eye on sales events and special promotions at Big Lots. By timing your purchases strategically, you can take advantage of additional discounts and further reduce the price.
  2. Utilize coupons and loyalty programs: Big Lots often offers coupons and has a loyalty program that rewards frequent shoppers. Check for available discounts and take advantage of the savings opportunities.
  3. Stay updated on sales and promotions: Subscribe to Big Lots’ mailing list or follow them on social media to stay informed about upcoming sales events and promotions. This way, you can plan your purchases accordingly and save even more.

Conclusion:

Understanding the Big Lots price adjustment policy can be a game-changer when it comes to saving money on your purchases. 

By being aware of the coverage details, eligibility requirements, and the process for requesting a price adjustment both in-store and online, you can take full advantage of the Price Match Guarantee. 

Remember to collect the necessary documentation, submit your request within the specified timeframe, and make informed purchasing decisions. 

With this handy guide, you can confidently navigate the Big Lots shopping experience, knowing that you have the tools to maximize your savings in 2023 and beyond.